{"id":4150,"date":"2020-06-09T01:54:04","date_gmt":"2020-06-08T20:24:04","guid":{"rendered":"https:\/\/courseplay.ai\/?p=4150"},"modified":"2022-08-08T00:06:23","modified_gmt":"2022-08-07T18:36:23","slug":"webinar-customer-management","status":"publish","type":"post","link":"https:\/\/invictuswebsolutions.com\/courseplay\/events\/webinar-customer-management\/","title":{"rendered":"Webinar: Customer Management"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_c57dbeff has_text_color height_large with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"meetup mumbai summit event\" data-img-width=\"849\" data-img-height=\"565\" style=\"background-image: url(https:\/\/invictuswebsolutions.com\/courseplay\/wp-content\/uploads\/2014\/05\/iStock_000011823835Small.jpg);background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.65)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;Next Webinar: Wednesday 17th June 2020&#8243; font_container=&#8221;tag:h2|text_align:center&#8221; google_fonts=&#8221;font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22%23ffffff%22%2C%22font-size%22%3A%2240px%22%7D%7D&#8221;][vc_custom_heading text=&#8221;Customer Management: Respond, Recover, Thrive&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; google_fonts=&#8221;font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22%23ffffff%22%2C%22font-size%22%3A%2240px%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;\"><strong>Date: Wednesday 17th June<\/strong><br \/>\n<strong>Time: 5.00 pm<\/strong><br \/>\n<strong>Location: Zoom Webinar<\/strong><\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1\" title=\"Register here!\" target=\" _blank\" rel=\"nofollow\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfuVs8pfekeH2ImJtrdfL21GU_zBfnHd7yifzrmXdoK0oUAdw\/viewform\"><span class=\"w-btn-label\">REGISTER<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: left;\"><strong>Follow us @courseplay and use #webinarwednesdays<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\" id=\"event-overview\"><div class=\"wpb_wrapper\"><p>According to Forbes, 90% of CEOs believe their customers have the greatest impact on their business. And yet, so many companies still don\u2019t have a well-defined customer management strategy.<br \/>\nIn the ever-evolving digital landscape, your business faces intense competition, a vast array of new sales technologies and marketing tools, and unpredictable consumers with rapidly changing interests. With this in mind, customer management is more critical than ever before, but what is customer management exactly, and how can you devise an effective plan that incorporates omnichannel marketing to build stronger customer relationships?<\/p>\n<p>To learn a few hands on tactics join us for our Webinar on &#8216;Customer management: Respond, Recover and Thrive&#8217; with our host Mr. Lalit Khaneja on 17th June 2020<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #fcaf18;\"><strong>Register to block your seat now as there are only 50 slots available for this exclusive session!<\/strong><\/span><\/h3>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-person layout_cards with_desc with_socials\" itemscope itemtype=\"https:\/\/schema.org\/Person\"><div class=\"w-person-image\"><a target=\" _blank\" rel=\"nofollow\" href=\"https:\/\/www.linkedin.com\/in\/lalit-khaneja-44732474\/\" class=\"w-person-link\" aria-label=\"Lalit Khaneja\"><img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"241\" src=\"https:\/\/invictuswebsolutions.com\/courseplay\/wp-content\/uploads\/2020\/06\/Colorful-Covid-19-Learning-Initiatives-Webinar-Announcements-Facebook-Post-4-Copy.png\" class=\"attachment-large size-large\" alt=\"Lalit Khaneja\" itemprop=\"image\" srcset=\"https:\/\/invictuswebsolutions.com\/courseplay\/wp-content\/uploads\/2020\/06\/Colorful-Covid-19-Learning-Initiatives-Webinar-Announcements-Facebook-Post-4-Copy.png 242w, https:\/\/invictuswebsolutions.com\/courseplay\/wp-content\/uploads\/2020\/06\/Colorful-Covid-19-Learning-Initiatives-Webinar-Announcements-Facebook-Post-4-Copy-150x150.png 150w, https:\/\/invictuswebsolutions.com\/courseplay\/wp-content\/uploads\/2020\/06\/Colorful-Covid-19-Learning-Initiatives-Webinar-Announcements-Facebook-Post-4-Copy-200x200.png 200w\" sizes=\"auto, (max-width: 242px) 100vw, 242px\" \/><\/a><\/div><div class=\"w-person-content\"><h4 itemprop=\"name\" class=\"w-person-name\"><a target=\" _blank\" rel=\"nofollow\" href=\"https:\/\/www.linkedin.com\/in\/lalit-khaneja-44732474\/\" class=\"w-person-link\" aria-label=\"Lalit Khaneja\"><span>Lalit Khaneja<\/span><\/a><\/h4><div class=\"w-person-role\" itemprop=\"jobTitle\">Life Skills Trainer, Transformation Agent, Educationist, Motivational Speaker<\/div><div class=\"w-person-links\"><div class=\"w-person-links-list\"><a href=\"https:\/\/www.linkedin.com\/in\/lalit-khaneja-44732474\/\" target=\"_blank\" rel=\"nofollow\" class=\"w-person-links-item type_linkedin\" title=\"LinkedIn\"><i class=\"fab fa-linkedin\"><\/i><\/a><\/div><\/div><div class=\"w-person-description\" itemprop=\"description\"><p>Lalit is a Senior Consultant Trainer conducting various training programs on Leadership, Organizational and Personal Effectiveness, Behavioral Skills and Selling Skills.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center|color:%2334495e&#8221; google_fonts=&#8221;font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:700%20bold%20regular%3A700%3Anormal&#8221; el_id=&#8221;event-faq&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22%2334495e%22%7D%7D&#8221;]<div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"r708\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r708\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">1. Who should attend this webinar?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r708\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>This webinar is meant for those in customer facing roles who are looking to navigate these uncertain times.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b778\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b778\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">2. What is the price of the webinar?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b778\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>This webinar is <strong>FREE<\/strong> and will give you access to the webinar discussion, a free trial of the Courseplay Cloud Learning Platform and free learning content samples from our partners.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t7d5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t7d5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">3. What is the best way to access the webinar?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t7d5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you have Zoom installed on your PC or mobile device you can use that to access the call. Alternatively you can join the call using the web browser. Please click on the link provided at the time of your registration confirmation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s826\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s826\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">4. Can I get a confirmation of my registration?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s826\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Upon completing the online registration process, you will be emailed a confirmation email with details. If you have already registered and can\u2019t see this email, please check your junk\/spam mail folder.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u875\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u875\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">5. How can I contact the summit organizers?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u875\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you have questions that have not been answered in the FAQ above, please contact us at: events@firstventure.co. Please note, there is no &#8216;m&#8217; in our email.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Customer management is more critical than ever before, but what is customer management exactly, and how can you devise an effective plan that incorporates omnichannel marketing to build stronger customer relationships?<\/p>\n","protected":false},"author":49062290,"featured_media":4152,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1371],"tags":[],"class_list":["post-4150","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webinar: Customer Management - Courseplay<\/title>\n<meta name=\"description\" content=\"Customer 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